1. Getting access
Ask the platform operator to share the admin spreadsheet with your own work Google account. Everything below happens inside that one spreadsheet — there is no separate admin website. When the sheet opens you'll see two custom menus in the menu bar, SOC Admin (day-to-day staff actions) and SOC Setup (operator territory — see the advanced section).
The first time you run a menu action, Google asks you to authorize the spreadsheet's script for your account — that's expected; follow the prompts once and it won't ask again.
The link only opens for Google accounts the sheet has been shared with — anyone else hits Google's permission screen. If that's you, ask the operator for access rather than using "Request access".
2. The Mobilizers tab
One row per mobilizer. To add someone, type their first name, last name, and email on a fresh row — the sheet fills in the rest on its own within a moment: a permanent Mobilizer ID (M-number), active set to Y, and an invite checkbox.
- email — the address their sign-in links go to. The cell flags red when it's missing or doesn't look like an email; invites can't send without one.
- active — Y/N. Set to N to park someone without deleting their row (they keep their history; they just can't sign in — see also revoking access).
- invite (tick to send) — the checkbox that sends their sign-in email. Just tick it: the send happens on its own within a moment or two — the box unticks itself and the invite status cell beside it turns green with "Sent" and the date. If a send fails, the box stays ticked and the status turns red with the reason — fix the cause (usually the email address), then untick and re-tick to retry.
- Inviting several people at once: select their invite checkboxes down the column and press Space — every selected row sends and stamps its own status. No menus needed.
- total access (est.) — a computed estimate of how many members this mobilizer's turf covers (grey = the sheet maintains it; don't type in it).
- notes — yours; the system ignores it.
Google limits how much mail a spreadsheet can send per day, so very large invite batches may need to be spread across a couple of days.
3. The Assignments tab: granting turf
One row per grant: pick the Mobilizer from the dropdown, then fill in where they're mobilizing. The three place columns give three kinds of grant:
- Region-wide: region filled, facility left blank — every facility in the region, and the app offers them "All Sites".
- Facility: region + facility — that whole facility, all departments.
- Department: region + facility + department — just that department.
A mobilizer can hold several rows (several facilities, several departments — whatever the assignment calls for), and their app's Settings will offer exactly the levels their rows grant. active works like the Mobilizers one: N switches a grant off without deleting it.
- A row flags red when its pieces don't fit together — a facility that isn't in that region, a department that facility doesn't have, or a name typed with a typo. A red row grants nothing until fixed, so treat red as "this mobilizer can't see what you think they can".
- members (est.) is computed (grey — don't edit): how many members that row currently reaches.
- Rows drift out of order as you add them — run SOC Admin → Sort Mobilizers & Assignments any time to tidy both tabs. Don't drag-sort by hand.
5. Reading the reports
Two tabs, both fully computed — look, don't type:
- Report_Coverage — one row per facility (grouped by region): members, responses so far, coverage %, average score, and the count and share of each answer 1–5.
- Report_Region — the same figures rolled up per region.
The reports always describe the currently active campaign — switch campaigns and the numbers follow. They refresh themselves; if a row looks stale, give it a few minutes before worrying.
Questions this page doesn't answer? Ask the platform operator. Mobilizer-facing instructions live in the mobilizer guide.